I Almost Lost My Client With Nothing To Wear
Today, you are not going to read my words, as this is a story meant to be told by the client I almost lost.
“For the past 13 years, I have been a stay at home mom & personal trainer. My closet was full of workout gear & two-sizes-too-small designer clothes from the ’90s.
A few weeks ago, I accepted a job at a local arts organization. Realizing how dire my clothing situation was, I immediately called Scarlett whom I had met a few years prior. Scarlett’s sophisticated style and beauty had left an impression on me!
Scarlett explained the two-phase process: first, she would come to my house and put together outfits from the clothes in my closet; second, we would go shopping to fill in the blanks.
When I told her I had NOTHING to wear, I was not kidding. Phase one resulted in a very large pile of clothes to donate because, well, they were all too small and hadn’t been worn in over a decade! Scarlett did a fabulous job spinning straw into gold, but the reality was that I needed everything: socks, shoes, boots, jeans, dress pants, sweaters & shirts!
I have never been a “shopper”. I have always had body image issues and so the thought of standing in front of a department store mirror with another person in the room picking out my clothes for me was more than I could handle. I emailed Scarlett to say I couldn’t go through with the second phase.
Scarlett understood the depths of my anxiety and her compassion was evident. I finally agreed to meet her although my anxiety level was at an all-time high. I wanted to flee the dressing room; I tried every excuse to get out of there. Scarlett calmly replied, “You are going to try on everything first.” And I did!
A few hours later, I left the department store with an entire new wardrobe! By the time I left, my anxiety was gone; I was happy & relaxed.
The following day, I went shopping on my own to look for a few additional items and the experience was radically different from anything I had ever known. I entered stores with confidence, knowing exactly what I was looking for and able to try on clothing without feeling anxious.
Today was my first day at work; the only sartorial issue I had was deciding which of my many beautiful garments to wear! My morning was 100% stress-free! I even took a selfie to email Scarlett so that she could see how fabulous I looked and felt!” – Tiffany Barnard Davidson, Weston Ct.
Pssst…Overheard In The Dressing Room
She really did try every trick to get out of that dressing room, but for her, not myself, I stayed focus on the goal of making it possible for her to see how great she can look and feel about herself.
Truth is that a year before I had another client who had a meltdown due to severe body image issues, and I wasn’t going to let another wonderful woman cheat herself out of looking and feeling fantastic!
I cherish the journey my client took with me, despite almost losing her.
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